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Having
trained Tour Guides for over 20 years,
Justin has created a
variety of special Staff Training Workshops Museum
Workshops are a specialty for Justin Ferate and Tours of
the City. The focus of workshops vary for each organization,
but among the many topics addressed are:
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Challenges
that must be addressed by all tour programs |
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What makes a site visitor-friendly? |
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What is necessary for a good tour? |
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How to work with and encourage professionalism
in a volunteer staff |
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How to enhance and maintain quality
control |
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How to create a financially successful
tour program |
Special programs have been developed for both Museums and
Historic Properties Administrators and for Tour Docent staffs.
In addition, Justin has created a number of one-session Docent
Training Programs for small museums and historic properties
such as the Mount Vernon Hotel Museum.
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